McKinsey survey results: IT’s future value proposition

Many executives expect IT will play a growing role in driving business results, according to a new survey. For that to happen, CIOs must broaden their profiles and prove IT’s effectiveness in areas such as digital and innovation. IT is poised to play a new, more strategic role in companies, one that moves beyond support to … Continue reading McKinsey survey results: IT’s future value proposition

How to Link the Customer Experience to Value

A well executed customer experience program will bring value. Seeing this value isn't always intuitive. Join McKinsey & Company consultants, Alex Rawson and Joel Maynes as they show how to link value to customer experience to deliver stacked wins.

Impressive The Outcome Economy – A #Data Driven Economy Based On Sustainable #Value Creation

THE OUTCOME ECONOMY – A DATA DRIVEN ECONOMY BASED ON SUSTAINABLE VALUE CREATION Each technological age has been marked by a shift in how its industrial platform enables companies to rethink their business processes and create wealth (1). As we are standing on the brink of a new chapter of capitalism are we limiting our … Continue reading Impressive The Outcome Economy – A #Data Driven Economy Based On Sustainable #Value Creation