Last week, while I was using a website's chat feature to get some much-needed customer service, I realized something shocking: I couldn't tell if I was chatting with a human or a bot. Before 2017, my notion of bots -- and chatbots, specifically -- was that they could only provide canned, basic responses before escalating … Continue reading Why 2017 Is the Year of Bots [Video]
https://www.youtube.com/watch?v=mD6I1dXgzvA&feature=youtu.be Learn how to create a chatbot with AI navigation just in 10 minutes using Chatfuel. Chatbots are already showing up to 10X the performance compared to other channels, and that's why you need to know how to build one. Here’s the exact no-coding video tutorial I followed to build my first chatbot. Chatfuel's platform provides ready templates for … Continue reading Into #service? Сreate a #chatbot for Facebook Messenger in 10 minutes using Chatfuel
Although chatbots have been around for a while, within the past year there’s been a surge in interest and usage. There have been more and more companies offering bot building services, website integrations, and developer tools. Now we can have bots on our e-commerce sites with Drift and Intercom, in app bots on Kik and Telegram, … Continue reading Chatbots: Should you waste your time? Top Minds Chime in
While chatbot development is still in its infancy relative to other digital communication, this cutting-edge software is believed to be the next big thing in conversational commerce (i.e. the use of messaging apps, chat or voice technology to interact with the consumer and sell products). Read all: The next big thing in conversational commerce? Chatbots!
Social media chat bots are the future of communication, if its WhatsApp, Facebook Messenger, Kik, Skype, or Telegram - you can use their bots and bot stores to easily access new services - easier you could ever do it with apps. Related articles Three tells customers to use Skype and WhatsApp to dodge MMS price … Continue reading Why Social Media Chat Bots Are the Future of (Customer) Communication