Are We in Good Shape for a Digital Transformation?

Innovation cycles run ever faster – with each of us experiencing ever more discontinuity. Anand Swaminathan and Jürgen Meffert, Senior Partners at McKinsey and Company and authors of DIGITAL @ SCALE:  The Playbook You Need To Transform Your Company, discuss the markets and technology of the digital age, examining and putting forward proposals on what is needed … Continue reading Are We in Good Shape for a Digital Transformation?

Digital Transformation: Finding Your Data is Half the Battle

You’ve undoubtedly heard all the hype about the volume of data doubling every two years. The sad fact is that first, it’s true and second, 50% of data is coming from external (read: less controllable) sources. That means it’s getting harder and harder to find the forest (read: business insight) for the trees. Wouldn’t it … Continue reading Digital Transformation: Finding Your Data is Half the Battle

How Smart Services create sustainable customer value #automotive #

Though critical to building internal efficiencies, Industry 4.0—smart connected products built on digitized factories and platforms—is too limited to unlock the full scope of opportunities created by this remarkable transformation. What’s needed is a more comprehensive view of value creation: one that leverages the power of smart services as the backbone of the end-to-end digital … Continue reading How Smart Services create sustainable customer value #automotive #

Big, open, driven. How can Service Designers deal with data?

In the world of Design, especially Service Design, “data” is a trending topic, quite often addicted with some adjectives. But as soon as words should be put into actions the passion seems to fade. Because “data” means numbers, numbers mean math and math is boring for most of us. Let’s imagine that today, right after … Continue reading Big, open, driven. How can Service Designers deal with data?

Data Can Do for Change Management What It Did for Marketing

Business in the 21st century is being redefined by a data-driven revolution. Take the MIT Media Lab’s experiment to see whether it could estimate retail sales performance on “Black Friday,” the day following the US Thanksgiving holiday. Instead of waiting for data from the stores themselves, they used location data from mobile phones to infer … Continue reading Data Can Do for Change Management What It Did for Marketing