Top Influencers in Consumer Technology

Top Influencers
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Voorkant
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Slideshare.net/fred.zimny/chess-media-group-guide-to-social-crm-2010 Deloitte. (2009). How social media-based CRM can help address changing consumer demands.

 

 

 

 

VoorkantThe Design of Business – Why Design Thinking is the Next Competitive Advantage. [Online] Available at: http://www.slideshare.net/fred.zimny/slide-deck-by-rogermartin-the-design-of-business-presentation [Accessed 2 June 2013].

 

 

VoorkantRetrieved September 11, 2015 from www.slideshare.net/fred.zimny/bostonconsulting-group-the-valueofourdigitalidentity. Tucker, C. (2014). Social networks, personalized advertising, and privacy controls. Journal of Marketing Research, 51(5),

 

 

 

Voorkanthttp://www.slideshare.net/fred.zimny/the-cost-of-poor-customer-service-the-economic- impact-of-customer-experience-in-the-us. Accessed on August 29, 2013.

 

 

 

VoorkantGuide to Understanding Social CRM,” Chess Media Group, uploaded to SlideShare on Feb 20, 2011, accessed December 10th, 2013, http://www.slideshare.net/fred Zimny/chess-media-group-guide-to-social-crm-2010

 

Voorkantslideshare.net/fredslideshare.net/fred.zimny/service2020megatrendsforthedecadeahead878789

VoorkantMorgan Stanley, Internet trends, [en ligne], avril 2010, disponible sur http://www.slideshare.net/fred.zimny/morganstaneleyinternettrendsri041210 PricewaterhouseCoopers