Five forces of blockchain technology could affect the creative economy. Here are some of the risks and challenges to overcome. Many readers will be familiar with blockchain as the underlying enabling technology developed for Bitcoin, a cryptocurrency. Klaus Schwab, founder and executive chairman of the World Economic Forum, provides this summary in his book on the Fourth … Continue reading How can #creative industries benefit from #blockchain?
Customer experience (CX) has been a hot topic for a number of years now, with global brands like Airbnb and Apple setting the standard (and expectations) for what customer experience should look like. As a result, CX – or ‘how customers perceive their interactions with your company’, as Forrester defines it – has become a primary focus for businesses. … Continue reading Machine learning based video: the roi of CX
We all need moments of quiet — research shows that silence restores the nervous system, helps us sustain our energy, and conditions our minds to be more adaptive and responsive. To build these quiet moments into your day, start small. Source: Build Moments of Silence into Your Day Related articles What caffeine does to your … Continue reading Build Moments of Silence into Your Day
Global competition, emerging skill shortages, and changing demographics will soon force companies to use their most highly paid talent more effectively. The past three decades saw companies in developed economies make huge strides improving the productivity and organizational performance of an array of jobs. Aided by advances in technology and digital communications, companies automated, reengineered, and … Continue reading A 2012 classic: Preparing for a new era of work
With so many different initiatives, it’s easy to imagine the typical Googler working crazy hours. However, I was surprised to find that plenty of employees are intentional about how they make the most of their time–and not only their “catch up on email” block of time on their calendar. If you spend enough time on … Continue reading 3 Simple Productivity Tips from Google Employees