They have spent years working with the power of blueprinting methodology, constantly making refinements to their approach and the craft that surrounds it; and now, they want to share their learnings with the broader service design community. By sharing their tools, we can collectively advance the service design practice and its methods.
Published by Fred Zimny
A management executive for over 25 years. Successfully managed transition programs and front office operations within numerous Dutch companies. Into service design, service management and service innovation. Expertise: Service design Service economy Service innovation Service marketing Service management View all posts by Fred Zimny