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Most organizations are in the midst of digital transformation projects that aim to keep the company competitive in an expanding digital market.

However, the definition of a digital project varies from company to company, according to Khalid Kark, managing director of Deloitte LLP and director of research for Deloitte’s CIO program.

 It might mean enabling mobile and social capabilities, or getting the workforce to collaborate more, or focusing on customer engagement and experience, or developing and driving a new revenue source. So how can business and tech leaders choose the projects that will yield success?


“You have to look at your business context, and develop an approach that would allow you to drive quick value for your business,” said Kark. “It doesn’t matter what it is, but there needs to be an urgency around doing it. Go after the low-hanging fruit, build and establish credibility, then go for bigger, more innovative efforts to drive change.”

Here are five digital transformation projects with high chances of success.

1. Build a cross-functional digital team

Digital enablement involves setting the foundation for further digital transformation, by adding channels such as mobile, social, and cloud, said Hung LeHong, vice president and Gartner fellow, and member of the CEO and Digital Business Leaders research group.

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SPECIAL REPORT: Digital Transformation: A CXO’s Guide


My point of view: the authors claim that the 5 items are projects. I would prefer to call them requirements or levels to transform.

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