Chatbots are not new.In 1964 the world met Eliza, the first chatbot and since then we have seen major improvements.While Eliza was trained as a “therapist” and the complexity was limited to asking questions (to persevere on the quintessential therapist stereotype) that were somewhat related to what the subject was discussing from a list of available questions, today we see much more evolved chatbots.

Read all at: Chatbots For the Small Business | Esteban Kolsky | Pulse | LinkedIn