A Few Good CX-related Book Recommendations For CX Day | Forrester Blogs

As analysts, we frequently get asked by clients and practitioners to recommend books they can read on various CX topics. So, in the spirit of CX Day, we (the CX analysts at Forrester)  assembles a list of some of our favorite CX-ralated books to share with the A fewCX community.

Source: A Few Good CX-related Book Recommendations For CX Day | Forrester Blogs