It’s no surprise that tech companies are vested in the digital transformation of their customers.. But many tech companies find it difficult to leave their product-centric models behind and focus on customer outcomes.. That’s just one of the findings from the research published on digital transformation in the tech sector ..
Published by Fred Zimny
A management executive for over 25 years. Successfully managed transition programs and front office operations within numerous Dutch companies. Into service design, service management and service innovation. Expertise: Service design Service economy Service innovation Service marketing Service management View all posts by Fred Zimny