Today I’m joined by the incredible Alasdair McGill. Ali is the founder of many organisations including Ashton McGill, an incredible organisation that transforms owner managed businesses through service design and customer experience. Ali is also a passionate cyclist, runner and just so happens to make the best protein pancakes in the world, at least if his snaps are anything to go by.The whole world of service design and customer experience is becoming a topic that we all need to address in business so let’s go ahead and do that. Enjoy!

Source: Ali McGill on Combining Service Design and Customer Experience – C4 Compete –

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