Editor’s Note: This is the sixth in a special series of commissioned essays MIT Sloan Management Review will be publishing in Frontiers over the Spring and Summer of 2016.. Each essay gives the author’s response to this question: “Within the next five years, how will technology change the practice of management in a way we have not yet witnessed?.
Published by Fred Zimny
A management executive for over 25 years. Successfully managed transition programs and front office operations within numerous Dutch companies. Into service design, service management and service innovation. Expertise: Service design Service economy Service innovation Service marketing Service management View all posts by Fred Zimny