There is an increasing focus on building analytics solutions and embedding them in the existing workflows of organisations. This report discusses how analysing data captured across the value chain can help deliver a superior customer experience and place the retailer on the path to long-term profitability.
Published by Fred Zimny
A management executive for over 25 years. Successfully managed transition programs and front office operations within numerous Dutch companies. Into service design, service management and service innovation. Expertise: Service design Service economy Service innovation Service marketing Service management View all posts by Fred Zimny