Some examples, past and present, of how good design overcomes complexity.
These examples, drawn from historical research and from our work at the Bentley University User Experience Center, show how user experience overcomes complexity.
They are from customer-facing systems, but they are applicable to the internal systems as well.
Indeed, bringing employee systems up to par with the systems facing consumers should be seen as a priority for engaging and retaining talent.
Read all: What Good User Experience Looks Like