Must read: Innovation is Served – 31 Volts Service Design book

Dutch innovation lecture: innovation is served[gigya width=”425″ height=”355″ src=”” quality=”high” flashvars=”gig_lt=1264229311646&gig_pt=1264229331678&gig_g=1&gig_n=wordpress” wmode=”tranparent” ]

View more documents at Fred Zimny.


Thanks to Jeff Howard of Design For Service who has used the Google translation engine to convert this good little read from Dutch to English. I managed to convert some copy yesterday but not the whole document, so congrats to Jeff and thank you for sharing.

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