Must read: Innovation is Served – 31 Volts Service Design book

Dutch innovation lecture: innovation is served[gigya width=”425″ height=”355″ src=”http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=innovation-is-serveden1-100122131136-phpapp01&stripped_title=dutch-innovation-lecture-innovation-is-served” quality=”high” flashvars=”gig_lt=1264229311646&gig_pt=1264229331678&gig_g=1&gig_n=wordpress” wmode=”tranparent” ]

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Thanks to Jeff Howard of Design For Service who has used the Google translation engine to convert this good little read from Dutch to English. I managed to convert some copy yesterday but not the whole document, so congrats to Jeff and thank you for sharing.

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