Read this post and agree with John that HR should take its role. A challenging role in a changing working environment with a flexible workforce consisting of loosely coupled knowledge workers. But yes, these are challenging times for every one!
The reason for writing these posts is that I do believe HR has a useful role to play – not just in terms of organisation design (including social networks and organisational hierarchies), but in selecting the right people, developing them, creating the right environment and culture and so on. And probably even more important than this, in facilitating the right sort of strategic conversation that focuses on social outcomes / social capital (collaboration, innovation etc) rather than just social activities – which is where I think IT is getting it wrong.
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- A review of Andrew McAfee’s Enterprise 2.0 book and a bit of related Gartner research. (blogs.gartner.com)
- Social networks and organisational hierarchies (social-advantage.com)
- Thomas Otter reviews Andrew McAfee’s Enterprise 2.0 book and delivers a bit of related Gartner research. (fredzimny.wordpress.com)