I consider this to be a valuable addition to Gary Hamel’s post, recently quoted on my blog.
As an operational manager – depending for achieving results on his workforce I have to reflect and act more because of these tremendous changers.
Do you agree?
In Beyond the Mantra on January 5, 2010 at 9:00 pm
Workers under 25 are the most unhappy demographic group, apparently. And unhappy older workers are less inclined to share their knowledge, skills and experience with younger counterparts.
Both facts relate to workplace education and training. Younger workers, who spend the most time online, are educating themselves and feel less dependent on corporate training programs. And older workers’ decreasing contributions to overall worker development will add pressure for a company to invest in high quality training programs.
But the biggest losers will be large, well-established and very expensive internal programs such as Quality and Safety. Even before the recent business downturn, companies were dealing with an erosion in employee commitment to these initiatives. And the more unhappy and demoralized a workforce becomes, the less likely its members will be to keep their workplace safe and their output quality high.
- Reading Gary Hamel’s who needs employees anyway? (fredzimny.wordpress.com)