Michael Krigsman reflects: Five failure predictions for Enterpprise 2.0 in 2010

Found at http://www.enterpriseirregulars.com/8020/five-failure-predictions-for-2010/?utm_source=twitterfeed&utm_medium=twitter

Failure has been around since the time two people first starting working and collaborating together, so it’s safe to assume that it’s going to be with us in 2010. Let’s spend a few moments thinking about and predicting the shape of failure in the coming year.

1. Traditional enterprise failure rates will remain unchanged

Despite hype from pundits about the imminent demise of on-premise computing, that day isn’t here yet and it’s not coming during 2010.

Next year, organizations will continue to buy heavy-duty backbone systems from major vendors, such as SAP and Oracle, and some percentage of those implementations will just not meet expectations.

Historical CRM failure rates, to use an example, are abysmal:

  • 2001 Gartner Group: 50%
  • 2002 Butler Group: 70%
  • 2002 Selling Power, CSO Forum: 69.3%
  • 2005 AMR Research: 18%
  • 2006 AMR Research: 31%
  • 2007 AMR Research: 29%
  • 2007 Economist Intelligence Unit: 56%
  • 2009 Forrester Research: 47%

To be continued at http://www.enterpriseirregulars.com/8020/five-failure-predictions-for-2010/?utm_source=twitterfeed&utm_medium=twitter

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