Topics: Service Design, Design Thinking, customer service, customer management
Video Interview: Mystery guest Sergey Brin (Google) Web 2.0 Summit
Sergey Brin: “We are definitely becoming an online community and that makes it easier to form partnerships and also to have a good relationship of trust.” John Batelle: “Did you try to buy Twitter?” Sergey Brin: “No, i didn’t.”
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A management executive for over 25 years. Successfully managed transition programs and front office operations within numerous Dutch companies.
Into service design, service management and service innovation.
View all posts by Fred Zimny