Nancy Dixon again on: Where Knowledge Management Has Been and Where It Is Go

Damm it. I was looking at the San Sebastian Classic. And I saw the last part of Nancy Dixon’s thrilogy. I did choose for this post and I’m I will not regret it. And probably U2.

Great post to reflect and act on (and please stop reacting)!

Found at http://www.nancydixonblog.com/2009/07/where-knowledge-management-has-been-and-where-it-is-going-part-three.html

http://www.nancydixonblog.com/2009/07/where-knowledge-management-has-been-and-where-it-is-going-part-three.html

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3 thoughts on “Nancy Dixon again on: Where Knowledge Management Has Been and Where It Is Go

  1. Great article Nancy – I need to read it again and reflect on it, but certainly it resonates with me on many levels. I think you raise a key issue with the inclusion of senior leadership in KM, but also raise a new challenge. Given that the history of KM has been in peer to peer interactions, you are proposing something new and difficult in providing collective knowledge to leadership. In a way, the box on your diagram “conversations that integrate perspectives via social media and social processes” doesn’t quite cover what you are implying, which is that these conversations are cross-heirarchical instead of peer to peer.

    One thing I do think we also need to add to this mix is the view of knowledge as a strategic asset, which exists not just to help the frontline teams deliver performance, but also to help the organisation deliver its strategy

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