A start for a 2010 resolution: service innovation

Service Innovation – Introduction to Services[gigya width=”425″ height=”355″ src=”http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=2009-ser-inn-mosti-1-1233667589506184-3&stripped_title=service-innovation-introduction-to-services” quality=”high” flashvars=”gig_lt=1248753912560&gig_pt=1248753937967&gig_g=1&gig_n=wordpress” wmode=”tranparent” ]

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