Knowledge management for service & support

Knowledge Management for Service & Support[gigya width=”477″ height=”510″ src=”http://static.slidesharecdn.com/swf/ssplayerd.swf?doc=knowledgeman4-090602133313-phpapp01&stripped_title=knowledge-management-for-service-support” quality=”high” flashvars=”gig_lt=1244021716968&gig_pt=1244021740328&gig_g=1&gig_n=wordpress” wmode=”tranparent” ]

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