Are these the 10 conservations possibilities in the social media for your brand?

The presentation below, from David Alston of Radian6 looks first at the worries and objections that people can have to using social media, and then moves on to the ten conversations to listen for in social media:
  • The complaint
  • The compliment
  • The problem
  • The question or inquiry
  • The campaign impact
  • The crisis
  • The competitor
  • The crowd
  • The influencer
  • The point of need

Search for conversations about your brand today and see which of these conversations you find.

Executive Social Marketing Bootcamp[gigya width=”425″ height=”355″ src=”http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=dellpreso3-090430223059-phpapp01&stripped_title=executive-social-marketing-bootcamp” quality=”high” wmode=”tranparent” ]
View more presentations from David Alston.
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